Welcoming Lucy Sánchez to the Retail Lending Team

Country Bank announced the addition of Lucy Sánchez to its Retail Lending team. She brings nearly two decades of experience in the banking industry and a strong commitment to community engagement.

“We are thrilled to welcome Lucy to the Country Bank team. Her extensive background in banking and mortgage lending, with deep ties to the community and financial literacy, make her an exceptional addition to our retail lending team,” said Miriam Siegel, chief Culture & Development officer. “Lucy’s passion for serving others, along with her entrepreneurial spirit and commitment to building strong customer relationships, aligns perfectly with our corporate values of integrity, service, teamwork, excellence, and prosperity. We are confident that her experience and energy will further strengthen our customer experience and community impact.”

Sánchez began her career in banking in 2006 as a teller and steadily advanced through the ranks to senior leadership roles. Prior to joining Country Bank, she spent more than a decade at Freedom Credit Union, where she was recognized with the prestigious President’s Award: Employee of the Year for her outstanding dedication to both the organization and the community it serves.

A bilingual professional fluent in English and Spanish, Sánchez has long served as a trusted voice within the Latino community. She played an active role on the Latino Initiative Board and became a familiar face through her appearances in local television, radio, and newspaper campaigns. She also authored a financial-education column in Spanish for El Pueblo Latino, covering essential topics such as budgeting, credit, and retirement planning.

Sánchez’s commitment to financial literacy has extended into faith-based and nonprofit spaces. She has led multi-session workshops on financial education for local congregations and has served on the board of the Puerto Rican Cultural Project under the Holyoke Public Library. Her dedication has earned her recognition from Mujeres a la Vanguardia in Springfield for her leadership and community contributions.

In addition to her career in banking, she is a seasoned entrepreneur with experience as a former restaurant owner and the current operator of a sewing academy. Her firsthand understanding of small-business ownership allows her to better support and guide customers in their own financial journeys.

“I’m honored to join Country Bank, an organization that shares my passion for community and financial empowerment,” Sánchez said. “I look forward to helping individuals and families achieve their homeownership goals and build stronger financial futures.”