Country Bank Announces Promotions

Country Bank’s President and CEO, Mary McGovern, is delighted to announce the promotion of five talented individuals within the organization. Each of these individuals, Dale Mazanec, Jason Mourao, Tori Graffam, Crystal Mansfield, and Ashlynn Fratoni, brings unique skills and experiences to the table, reflecting their dedication and significant contributions to our team. Their journeys are a testament to our organization’s potential for growth and success.

Previously serving as Vice President, Dale Mazanec has been promoted to First Vice President, Asset Mitigation. With a decade of service at Country Bank and 35 in the financial services industry, Dale has established himself as a pillar of commitment and expertise. His thoughtful approach and positive attitude make him a true leader within the Bank, significantly improving our asset mitigation strategies and operations.

Jason Mourao has been appointed Assistant Vice President of Retail Lending Operations. Since joining Country Bank in 2019, Jason has excelled in bringing a fresh perspective to the loan operations team. With ten years of banking experience as an Originator, Jason’s insights have been invaluable in his management role. Jason continues to enhance his skills while pursuing further education at the New England School for Financial Studies through The Massachusetts Bankers Association.

Tori Graffam has been promoted to Assistant Vice President, BSA/Fraud. Joining Country Bank in 2020, Tori has demonstrated exceptional vigilance in safeguarding the Bank and its customers. With over 35 years in banking, Tori is highly respected for her deep knowledge and expertise in BSA/AML/OFAC regulations. She is a liaison, ensuring adherence to evolving regulatory requirements to protect the Bank and its stakeholders.

Crystal Mansfield assumes the role of Customer Experience Officer. With an impressive 23-year career at Country Bank, Crystal has excelled across various roles, including sales, customer service, retail management, marketing, and data analytics. Known for her commitment to excellence and customer-centric approach, Crystal leads by example, ensuring that customer voices are heard and valued throughout the Bank. Her dedication was recognized with the prestigious 2023 Presidents Platinum Award.

Ashlynn Fratoni has been promoted to Lead Audit Officer. In her 3.5 years as Senior Auditor, Ashlynn has consistently leveraged her extensive audit experience to drive process improvements and efficiency gains across the organization, Ashlynn’s leadership in audit operations reinforces Country Bank’s commitment to operational excellence and regulatory compliance.

“Congratulations to Dale, Jason, Tori, Crystal, and Ashlynn. We are excited to announce their promotions, not just in recognition of their contributions to the Bank’s success but also because each individual’s history with the Bank demonstrates the various career paths available in community banking. We are committed to helping each of them and every team member identify their career goals and work with them to reach those objectives because we know that they make a difference to the Bank’s overall success. We’re pleased to be able to promote Dale, Jason, Tori, Crystal, and Ashlynn for their strong performance, hard work, and dedication to the Bank,” said Miriam Siegel, First Senior Vice President, Chief Culture and Development Officer of Country Bank.