Locations
Experience the difference of exceptional service when you stop by a local banking center.
FIND LOCATIONS
FDIC-Insured - Backed by the full faith and credit of the U.S. Government
REPORT YOUR DEBIT CARD LOST OR STOLEN
Every second counts. Report your card immediately to prevent fraud.
REPORT YOUR LOST OR STOLEN DEBIT CARD
Via Online & Mobile Banking
Follow these simple directions to temporarily turn your card off.
Via Phone (Within the U.S.)
If you believe that your card has been lost or stolen, notify us immediately by calling 800-322-8233 during normal business hours or 833-933-1681 during non-business hours.
Via Phone (Outside the U.S.)
Please call 812-647-9794.
Once you have reported your debit card as stolen, you can visit one of our banking centers to receive a replacement card instantly while you wait!
Via Banking Centers
Visit a Banking Center near you and speak to one of our team members during normal business hours.
Click HERE to find a Banking Center near you!
DISPUTE A DEBIT CARD TRANSACTION
Protect Your Finances
No need to panic! If you notice suspicious activity on your bank statements or within your account transactions, please let us know as soon as possible.
Notify our Debit Disputes partner immediately by calling 866-279-1399 (available 24/7) or contact Country Bank at 800-322-8233 during normal business hours.
HOW CAN WE HELP YOU
CUSTOMER SERVICE
ACT FAST, STAY SAFE
MANAGE YOUR DEBIT CARD IN MOBILE BANKING
Log in to Online or Mobile Banking
Select “Manage Cards” from the menu.
Control Your Lost Card
If you think you temporarily lost your card, you can turn your card off and on as you need.